Rewarding Loyalty
We love going there, the team know us, the manager knows us, there is always a great atmosphere and it is a real treat that we always look forward to. The little touches are so imp
No breakfast before 9 on Achill Island !
Ten past eight and I’m still lying in the hotel bed in Achill Island contemplating the day ahead. My alarm went off over two hours ago – Yep, 6am is the first alarm setting and
Looking for Anna
My daughter Ellen is in great form …I am so thrilled for her that life is going so well. She is enjoying her job, she is doing really well in a beauty course that she is doin
Why We All Need to be a Little More Mr. Blue Sky….
I was delighted to read Paddy Clancy’s article in today’s Irish Examiner. I was actually starting to get concerned about my unwavering optimism and general good feeling about S
The TripAdvisor debate – Would the Real Reviewer Please Stand Up?
Despite having never posted a review, I love TripAdvisor. Its success has reached such heights that it is now as important as packing your passport to review your holiday accommoda
It’s a Long way to Tipperary!
“Everyone is happy” we heard the old gentleman say to the person he was with as we walked past him on the street. “Everyone is happy” he repeated, this time
Don’t turn off the music!
In our businesses we put so much time and effort getting customers in the door that sometimes we forget that the same effort must be put into minding that customer once they are th
Searching for the Authentic
We landed in Havana in Cuba and wanted to explore the nightlife, the real Havana … Not the typical “tourist ” offering but something genuine and authentic tha
When Great Products mask over Poor Service
I found myself in the queue of Butlers Chocolate Coffee Shop for about the fifth time in the week for our ritual morning treat and we just had to leave and search the streets of Co
Knowing you are the best and saying it
I was at a recent Chamber event in Cork and they had their usual “soap box” slot whereby a few members are given the opportunity to speak in front of the attendees and
