What do you do?
I was reading a book by Michael Port called Book Yourself Solid and in it he gives some really interesting advice about answering the question: “What do you do?” This
What’s your communication style in work?
Over the course of our careers we encounter the full gamut of personality types – from the aggressive to the passive, and all those in-between. We use these traits to define
Doing the Small stuff Great
Someone has to answer the phone and someone has to let visitors into the building and greet them as come into the office. This isn’t rocket science but at the same time it ne
Bob Savage joins the Smarter Egg Club
You have to hand it to him – Aodan Enright from Smarter Egg did a great job! Not only did he do a great job with his really interesting and enjoyable event this week, at the
Balancing the debits and credits of life
Where did that time go? 31 years ago this boy was a raw, innocent 18 year old working as a junior accountant in a mid sized accountancy practice on the South Mall in Cork. At this
Losing customers you never knew you had!
Thanks for the invitation for your event but I just won’t be going. I don’t want to shop in your store any more and I won’t be recommending that anyone else goes
Can great customer service be up to the customer?
“Table of Death” was the expression he used .. I had the most interesting conversation with an experienced restaurateur yesterday – our conversations are refreshi
Are you Dressed for Success?
Like many women, I admit that I spend a proportionately large amount of time thinking about WHAT TO WEAR! Rather than it being out of pure vanity, more often than not, my decisions
Is there room for Sportsmanship in Business?
Just a few weeks ago we saw Dublin take on Mayo in the All Ireland Football Final. Dublin managed to beat Mayo by a single point which left the hard-working Mayo team absolutely de
Amazon – Lessons in knowing your customer
It’s Friday afternoon, I’m up the walls after a really busy but great week. Before the afternoon closes out I’m determined to clear down my emails.. There is an
