Be nice to the Elderly woman!
This week I heard a really simple story by a guy who was participating in one of our training courses. He supplied corporate and domestic cleaning services and at the early stages
George Michael & Relying on Price
George Michael at the O2 in Dublin was the reason I found myself on the lastminute.com website last Monday – as usual I was lastminute.com when it came to looking for a nice
Porridge and what I learnt about samples
I don’t like porridge, at least that’s what I always thought! In truth I had never tasted it and at 46 what were the chances of me developing a taste for a new cereal? In parti
When Great Products mask over Poor Service
I found myself in the queue of Butlers Chocolate Coffee Shop for about the fifth time in the week for our ritual morning treat and we just had to leave and search the streets of Co
Is it all about price?
I remember when I started my first accountancy industry job in Deasy & Co. one of the early tasks I had was the job of selecting a supplier for all of our stationery requiremen
Knowing you are the best and saying it
I was at a recent Chamber event in Cork and they had their usual “soap box” slot whereby a few members are given the opportunity to speak in front of the attendees and
Storming the Recession?
At the beginning of 2009 I wrote this article for a few publications – this was written when “panic” was at a peak and we were all scrambling and desperately tryi
Factor 15, the Flywheel and that crew in Killarney
I’m getting ready for another day, up early and wondering what to wear .. The rain pounding against the bedroom window and a night of strong winds rattling fence doors and ou
Three Circles and the Path you Choose
My son Brendan Canty has just qualified from CIT, having completed a multi media course. He wants to work in film in some way and he is also really passionate about music. How unus
Waiting for the Penny to Drop
I was reading the text of an interview with a prominent retailer in Ireland (in business for over 40 years) who has a number of outlets – he was talking about the current sta
