Neil Prendeville – Game Changer for who?
When your main rival steals your prize asset it will no doubt be a Game Changer – for who depends on yourself. This week we saw Cork’s Red FM, the second most popular r
Complaints make Great Gifts!
“Can I meet you in the morning” was the request. Oh no.. from the tone I felt a complaint coming – I wondered what was wrong. This was a really good account and w
Balancing the debits and credits of life
Where did that time go? 31 years ago this boy was a raw, innocent 18 year old working as a junior accountant in a mid sized accountancy practice on the South Mall in Cork. At this
Tipping the Customer
It was bucketing out of the heavens as we stared out the window of our hotel in Garda in Italy during our summer holidays. It hadn’t let up for over an hour and it showed no
Amazon – Lessons in knowing your customer
It’s Friday afternoon, I’m up the walls after a really busy but great week. Before the afternoon closes out I’m determined to clear down my emails.. There is an
Driving your Reputaton
Sitting in traffic in the middle of town on a Monday morning my attention was drawn to the dirty branded van that had just cut in front of us. The driver of the van seemed to be ha
Creating a Wow
We better bring some wine with us… I stood in the Wine Buff off licence, browsed through the sections and eventually selected a nice bottle of prosecco. The really nice guy
Girls ….Go for It! (Lean In)
“Me, on a billboard? Never in a million years!” That’s what I thought when I found out a promotional campaign I agreed to be part of would be more than just a testimonial on
Rewarding Loyalty
We love going there, the team know us, the manager knows us, there is always a great atmosphere and it is a real treat that we always look forward to. The little touches are so imp
The Gardener
I just knew it .. When he came in the door with his notebook and pen and carefully took down the details I knew we were in trouble. The garden was in a state, the grass was up to y
