Another phone call ..
Last week I attended a really good seminar that was hosted by a company from Dublin that we had never had dealings with before – I’m not really sure how I ended up on their invitation list but somehow I did. They were obviously touting for business in the Cork area and looking for new leads.
The seminar was “free” for all attendees and I must admit that it was very useful and it was run in a very professional manner. It was well attended and judging by the level of interaction during the session the topic was of huge interest.
The two speakers on the day represented the company well and went a long way to convincing the attendees that they had considerable expertise on the subject matter – it turned out to be a really strong “showcase” for their talents and sitting there I reckoned they would definitely pick up business as a result.
I left the enjoyable session with some promotional literature and a really strong impression of the company who presented.
When people registered for the event we were asked for various contact details, which I guess is fair enough if they want to send out further literature or even add me to a newsletter. I was interested in the topic after all.
Since the event I have received a few emails and a few phone calls from the company. The calls have come directly to my mobile and also through to the office phone. After one of the calls I received an email and I politely responded thanking them for the useful session and explaining clearly that if we needed their services I would definitely consider them.
A few days later I am still getting calls and emails ….enough!
Do the seminar, showcase your talents, PR the seminar, leave me with an information pack and maybe a polite follow up call/email a week later.
Instead you’ve turned me off and now all I want to do is avoid you!!
We all need to be careful not to undo the good by pushing too hard for the sale ..
Greg Canty is a partner of Fuzion